Reporting to the Head, Academic Learning Services, the successful candidate will develop tutoring and learning support programs to meet the learning and academic success needs in alignment with UDST’s overall objectives. The incumbent will be responsible for planning, developing, monitoring, and evaluating the overall operations and staff of the programs.

The successful candidate will:

1. Develop and deliver academic learning support programs and services to improve student learning outcomes.
2. Provide academic coaching and support to students who are struggling academically, including those with learning disabilities or other challenges that impact academic performance.
3. Develop and deliver workshops, seminars, and other resources to support student learning and success.
4. Collaborate with other student support services to ensure that academic learning support services are integrated and complimentary.
5. Develop and implement academic learning support and remediation programs as required.
6. Implement a comprehensive tutoring program for students to improve their academic performance.
7. Implement necessary study skills program to equip students with the tools necessary to succeed academically.
8. Promote the importance of academic support services and building relationships with key stakeholders on campus, including faculty, staff, administrators, and students.
9. Assist in the maintenance and continuous improvement of the services offered through the learning commons to support academic learning services.
10. Implement an “improvement plan development service” to address areas for improvement, set goals, and set action plan, with the ultimate goal of achieving improved outcomes.
11. Assist and support the tutoring programs and academic help centres to support student learning.
12. Assist with the development and delivery of assessment and evaluation processes to determine the effectiveness of academic support services.
13. Keep abreast with best practices and research related to academic support and implementing innovative approaches to support student learning and success.
14. Maintain accurate and up-to-date records of student progress and participation in academic support services.
15. Generate reports with the use of data analytics to support future academic learning services’ planning.
16. Assist with the development and delivery of marketing and communication strategies to promote academic support services to students.
17. Provide assistance with study skills such as time management, note-taking, and exam preparation to help students become more effective learners.
18. Support and assist other functions in the Student Central Services Department, as required.
19. Perform other job-related miscellaneous duties, as assigned.