Jobs

IT Support (Fresh Graduate)
Al Fardan Automotive
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Posted 2026-07-08

Description

Summary

  1. Works as a member of the support team
  2. Keeps up with IT procedures and policies
  3. Assists employees and customers in resolving computer-related issues

Responsibilities

  1. Installs and configures computer hardware, operating systems and applications
  2. Troubleshoots system and network problems, and diagnoses/solves hardware and software faults
  3. Follows instructions to set up systems or repair faults
  4. Sets up user & SGQT accounts and profiles
  5. Logs all helpdesk interactions
  6. Records, updates and documents requests accurately using the IT service desk system
  7. Works continuously on a task and follows-up to ensure completion
  8. Responds to callouts within agreed time limits
  9. Prioritizes and manages multiple requests effectively
  10. Follows standard helpdesk procedures
  11. Identifies and escalates issues that require urgent attention
  12. Maintains a first-class level of customer service by ensuring effective and professional client service
  13. Communicates effectively with technical and non-technical colleagues at all levels in the organization


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329
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Requirements & Qualifications

  1. Open to any Arabic-speaking nationality
  2. Talented fresh graduates 
  3. Bachelor's degree in Information Technology, Computer Science, or a related field.
  4. Package: to be discussed during the initial interview with us (Talent Acquisition Team)